All sales of pre-owned and new luxury watches are final. We do not accept returns, exchanges, cancellations, or refunds for any reason, including buyer’s remorse, change of mind, fit/size issues, or subjective dissatisfaction after receipt and inspection.

Limited Inspection Window for Material Defects Only
For online purchases: Buyers must inspect the watch immediately upon receipt (signature required for all deliveries). Any claim that the item is materially not as described (e.g., major undisclosed functional defect affecting the core movement, not normal pre-owned wear, patina, or minor variations) must be reported in writing, with high-resolution photos/video and a qualified independent watchmaker’s report, within 48 hours of delivery. We reserve sole discretion to offer repair, replacement, or partial credit in such verified cases. This is your sole remedy. Normal wear consistent with pre-owned status, battery issues, water resistance (unless explicitly warranted), straps/bands, and cosmetic variations do not qualify.

For in-store purchases: You have the opportunity to fully inspect the watch in person before completing the purchase. By proceeding with payment, you acknowledge that you have examined the watch and accept its condition as-is.

“As-Is” Condition
Watches are sold “AS IS” and “WITH ALL FAULTS” in the exact condition described, photographed (online), or inspected in person (in-store).  Descriptions and images are provided in good faith but are illustrative. Minor discrepancies due to lighting, photography, or pre-owned nature do not constitute misrepresentation. It is your responsibility to review all provided details, servicing history, and photos thoroughly before purchase. Independent authentication at your expense is strongly recommended.

Chargeback and Dispute Protection
By completing any purchase (online or in-store), you agree not to initiate a chargeback, reversal, or dispute with your credit card issuer, bank, or payment provider except in cases of proven unauthorized fraud (e.g., stolen card used without your knowledge). Filing a chargeback for buyer’s remorse, dissatisfaction, or any matter covered by our “All Sales Final” and “As-Is” policy constitutes a breach of these Terms.
You agree to reimburse us immediately for the full transaction amount, plus all chargeback fees, fines, assessments, shipping, insurance, and legal/collection costs. We may pursue recovery via debt collection, legal action, or offset. Repeated or frivolous disputes may result in account blacklisting.

Checkout Agreement
At checkout, you will be required to check a box or sign confirming: “I have read, understand, and agree to the All Sales Final / No Returns policy, As-Is condition, and Chargeback provisions. I accept full responsibility for my purchase decision.”  The Acknowledgement will be as follows:

Online: Required checkbox at checkout.

In-Store: You will receive and should sign or acknowledge receipt of these Terms (or a summary) on your sales receipt or a separate form.

Shipping & Risk of Loss
Title and risk of loss transfer to you upon shipment. We provide insured shipping, but we are not liable for carrier delays, loss, or damage after handover. International buyers are responsible for all duties, taxes, and customs fees.

Limited Warranty
We provide a limited 30-day mechanical warranty against defects in the movement only (exclusions apply for battery, seals, water resistance unless stated, straps, and cosmetic issues). No implied warranties of merchantability or fitness beyond this.